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Terms & Conditions

    1. If you are not satisfied with your purchase for any reason, you can always opt for an exchange or return through credit note or return through original mode of payment within 15 days of your purchase. You will need to make sure that the Product is unused and returned in its original condition along with the original payment invoice.
    2. Any items purchased through Credit Note, Gift Voucher, Gift Cards, or Discount Vouchers will not be refundable in cash and they will only be exchangeable within 15 days of the date of purchase.
    3. Unfortunately, we cannot refund/exchange items that have been assembled or damaged after leaving the store or delivered (except due to manufacturing defects determined by D.Haus team), or items that have been purchased as a clearance 'as-is' product.
    4. Purchased products must be collected or received within 21 days from the date of invoice. A weekly storage fee will be charged in accordance to the total invoiced value of the purchased products which are received or collected after 45 days of free storage period. These charges still apply to any order cancellation/refund. D.Haus reserves the right to cancel the purchased products after 90 days and the purchased amount will be returned (as per exchange policy) post deduction of the applicable storage charges & taxes. The storage charges are as follows:

      Storage Period

      after 45 days

      Invoice Value less

      than BHD 3000

      Invoice Value greater

      than BHD 3000

      1 Week

      BHD 15

      BHD 30

      2 Week

      BHD 30

      BHD 60

      3 Week

      BHD 55

      BHD 150

      4 Week

      BHD 100

      BHD 200

    5. We shall endeavor to deliver the products purchased/ exchanged by the expected date. However, we shall not be responsible for delays in delivery for reasons beyond our control.
    6. Limited warranties on select items start from the date of purchase and last for the number of years stated against the product. The Original invoice needs to be produced as proof of purchase to claim the warranty. Conditions apply to the extent of the warranty given for each product and may differ across different countries. For more details on limited warranties visit dhausonIine.com
    7. We will be happy to accommodate a change in delivery date up to 48hours before the first original delivery date. To reschedule your delivery date, please contact customer care centre: +973 33622283 within 48 hours of the first scheduled delivery date.
    8. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Bahrain.